The University of Sydney modernized its outdated ID system by introducing mobile digital credentials accessible through smartphones and wearable devices. Supporting up to 100,000 users across hundreds of buildings, the solution enables secure, contactless access to facilities, services, and resources. Integration with existing systems allowed seamless credential management while reducing administrative workload and eliminating long wait times for physical cards. Adoption was rapid, with tens of thousands of users transitioning to digital IDs, improving convenience and user experience. The initiative also enhanced cybersecurity, reduced plastic waste, and streamlined operations, delivering a future-ready campus environment that aligns with modern expectations for mobility and efficiency.

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