This customer story describes how a North American transportation manufacturer with over 12,000 employees across five countries improved global application performance by deploying ExtraHop. Remote users experienced latency in critical ERP and parts systems delivered over WAN and Citrix, but IT lacked visibility into where issues originated. ExtraHop provided correlated, cross-tier monitoring across the full IT stack, enabling proactive troubleshooting and faster root-cause analysis, as noted on page 1. The platform quickly identified problems such as millions of invalid DNS requests caused by a misconfigured PC build image, which previously could have taken days to detect (page 2). As a result, the manufacturer cut troubleshooting times from weeks to hours, improved cross-team collaborati

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