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Case Study

Transurban elevates service experience with automation

Transurban elevates service experience with automation

Transurban elevates service experience with automation

ServiceNow
Pages 5 Pages

945 576 7.5K With ServiceNow, we can simplify staff workloads, empowering them to focus on ensuring a safe commute for 10M customers. Sanjeev Kalia, ServiceNow Technology Lead, Transurban Ltd incidents deflected from service desk days saved managing vulnerabilities days saved through automated request processing Transurban elevates service experience with automation Industry: Transportation and Logistics Location: Melbourne, Australia People: 3,900 direct employees Products: • IT Service Management • IT Operations Management • Security Operations • IT Asset Management Making travel easier and safer for communities Transurban is an Australian company that specializes in the construction and operation of toll roads. It manages 22 road assets globally, facilitates around

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