This case study describes how a multinational music and audio company modernized its privacy operations using TrustArc Individual Rights Manager. The organization faced growing complexity managing data subject access requests across regions with rapidly changing privacy laws, including GDPR and CCPA. Without internal software development expertise, the company needed an automated, scalable solution that could adapt to regulatory change without heavy manual effort. By implementing TrustArc, the company automated intake, verification, and fulfillment of rights requests while deploying transparent opt-in and opt-out consent mechanisms tailored by geography. The results included faster compliance, reduced operational burden, centralized documentation, and improved customer trust, allowing the

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