Tyndale is a single‑source provider of arc‑rated, flame‑resistant clothing designed to keep workers safe, comfortable, and compliant with regulations. In 2018, while the company was focused on building a new facility, its existing warehouse management system provider abruptly discontinued service. Although not planning an immediate system change, Tyndale used the disruption as an opportunity to modernize operations. The company identified key needs for a new WMS, including flexibility to support multiple picking methods, improved efficiency beyond single‑order picking, and compatibility with its internally developed systems. This transition marked a strategic step toward upgrading fulfillment capabilities and supporting future operational goals.

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