The University of Sunderland, a UK education institution with 3,100 employees, suffered a ransomware attack that legacy endpoint solutions failed to stop, raising urgent questions about initial access, compromised systems, and data exfiltration. Desperate for rapid answers and service restoration, the university engaged CrowdStrike's incident response service, which took control and guided full remediation. "CrowdStrike worked with us to take control of a situation—which we'd never previously encountered—and guide us through the entire remediation process," said Deputy Technical Director David Conway. Post-incident, Falcon® platform deployment provided superior prevention, real-time detection, and resilience beyond typical vendor offerings.

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