CASE STUDY Ultra-Rugged Smartphones USER Jay Maniar, Vice President of Corporate Developmen PRODUCT Centercode Platform KEY CHALLENGES Collecting and managing feedback from niche audiences Maintaining the flexibility to scale and adapt www.centercode.com + Since introducing Centercode, Sonim has... OVERVIEW Before Centercode, Sonim hosted a community of developers in order to collect feedback and set itself apart from competitors. Because its products serve a niche market, Sonim relied on its community to help set its products above the rest. CHALLENGE Communication with the developer community was not cutting it. Sonim needed a platform that allowed it to provide support tools and software to community members, collect feedback more easily, and scale both of those efforts over

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