A full-service HVAC distributor used Unilog’s CX1 platform with CartStack to recover revenue from abandoned carts. As described on page 1, manual email campaigns produced no measurable results, so Unilog integrated CartStack to automatically detect abandoned carts, trigger personalized reminder emails and track conversions in real time. Within six months, the distributor recovered over $1 million in revenue, achieved conversion rates above 15 percent and maintained email open rates over 70 percent. Page 2 shows additional gains, including higher eCommerce ROI and a competitive advantage since none of their competitors use similar technology.

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