Case Study
United Airlines Detects and Blocks Evolving Threats with the Zscaler Zero Trust Exchange
United Airlines strengthened its cybersecurity posture and accelerated digital transformation by adopting the Zscaler Zero Trust Exchange to secure 80,000 employees and help protect services supporting 143 million passengers. The airline faced challenges with a traditional data center-centric security architecture that could not keep pace with remote work and digital modernization initiatives. Legacy firewalls, VPNs, and security point products lacked the scalability and advanced threat detection capabilities needed to address evolving cyber risks. By implementing a zero trust architecture in just six months, United Airlines enabled secure, direct connectivity for users while significantly improving threat protection. The platform inspects approximately 1 petabyte of TLS-encrypted traffic
