Case Study

United Health Services Reaches Frontline With Communications App

United Health Services Reaches Frontline With Communications App

United Health Services Reaches Frontline With Communications App

UHS Reaching Essential Healthcare Employees During CrisisThe Situation UHS partnered with theEMPLOYEEapp in 2019. Less than a year after having the mobile communications tool, their communications strategy was put to the test as the COVID-19 pandemic began to sweep across the United States. “As a healthcare organization, we [were] on the front lines of the COVID-19 pandemic...we launched our app for employees a little less than a year ago, but it has never been as important to our organization as it is now,” says Steven Perlin, who manages internal and external communication at UHS. UHS, as a large healthcare organization serving populations in New York, had providers and nurses dealing with COVID-19 daily and senior leaders, managers, and admin all behind the scenes, working to keep

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