Case Study

Univar Solutions Reduces IT Support Costs with Syntax’s Dedicated SAP AMS Model

Univar Solutions Reduces IT Support Costs with Syntax’s Dedicated SAP AMS Model

Univar Solutions Reduces IT Support Costs with Syntax’s Dedicated SAP AMS Model

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Univar Solutions, a leading global specialty chemical and ingredient distributor, partnered with Syntax to implement a dedicated Application Management Services model. To maximize internal IT value and support its expansive operations, Univar leveraged Syntax Dedicated SAP AMS and the Syntax Service Desk to act as an extended office. This comprehensive software and managed services solution expertly streamlined IT support across SAP, Salesforce, and core infrastructure areas. By utilizing specialized Syntax tools and expert workflows, Univar Solutions successfully reduced IT support costs, enhanced operational efficiency, and strengthened its capacity to deliver premier distribution services worldwide.

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