A U.S. Government Civilian Agency modernized application security by adopting the Zscaler Zero Trust Exchange to replace complex legacy network security systems and cumbersome access processes with a FedRAMP-authorized zero trust architecture. The agency sought a more secure, flexible, and efficient approach to protecting critical applications while supporting cloud modernization initiatives. By implementing zero trust, it reduced incident investigation times by 50%, accelerated migration to AWS GovCloud, and gained stronger protection against both known and unknown cyber threats. The transformation eliminated traditional firewalls and VPNs, reducing IT complexity, operational costs, and security risks. The agency also replaced expensive MPLS connections with cost-effective broadband and c

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