Case Study
USING INFORMATION GOVERNANCE TO IMPROVE EFFICIENCY, REPORTING, AND PATIENT OUTCOMES
The Northern Health Authority, a Canadian healthcare provider, struggled with fragmented information governance (IG), hindering efficiency, data quality, and regulatory compliance. Iron Mountain's IGHealthRate™ software delivered a unified solution, offering a maturity lens across competencies to balance improvements and fast-track ready areas. As noted by Andrea Lorette, Lead of Information Governance, it enabled higher-quality data for regulatory reporting, efficiency gains via streamlined data gathering, and better patient outcomes—establishing consistent IG practices that enhanced operations, reporting accuracy, and overall healthcare delivery.
