Interactive Intelligence, a global provider of contact center, unified communications, and business process automation software, relied on a single DBA to keep multiple servers running smoothly amid growing demands. Manual checks consumed hours daily, risking oversight. Redgate Monitor eliminated this burden with a well-organized, accessible-anywhere interface that automated monitoring, delivered real-time alerts, and provided aesthetic, intuitive organization. This saved the lone DBA 2-6 hours daily, enabling proactive issue resolution, consistent uptime, and focus on strategic priorities for reliable customer experiences across contact channels.

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