The University of Wisconsin Hospital (UWH) transitioned from an analog to a digital patient monitoring system around 2015 but faced ongoing hardware reliability issues despite clinicians’ satisfaction with the Epic Monitor software. Frequent hardware failures affected system performance and created challenges for caregivers. UWH needed a cost-effective, dependable, and user-friendly solution that would support nurses and clinicians in delivering quality patient care. The monitoring system was primarily used in the hospital’s long-term care ward, enabling caregivers to quickly view important patient information such as fall risk status, dietary restrictions, medications, and other critical care details. By seeking a more reliable platform, UWH aimed to improve operational efficiency, enhanc

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