VOICE OF THE CUSTOMER The Company Elis works with thousands of organisations across Europe, providing a range of textile rental and laundry services covering everything from clothing and chefware, to bed and bath linen and hygiene equipment. The company strives to promote excellence through continuous improvement. The Challenge On a daily basis, the company’s fleet of 480 HGVs and 270 LCVs make around 5,000 deliveries to UK restaurants, hotels, hospitals and manufacturers. Elis was looking to make improvements in both driver safety and fleet sustainability, and wanted to do so with one integrated solution. With different telematics systems employed across different business divisions, the company lacked central control over its fleet operations and had no way of reporting ROI. T

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