Washington Savings Bank Client StoryWashington Savings Bank Client Profile Washington Savings Bank aspires to be a financially strong, progressive bank serving its customers with quality, innovative products and services in a safe and friendly manner. The bank serves its customers with Fiserv account processing and many ancillary products from Fiserv. A $433 million institution, Washington Savings Bank has served communities in central Illinois for more than 135 years. Challenge Washington Savings Bank used a national branch- rewards solution provider for loyalty accounts but was feeling constrained by the lack of feature flexibility and wanted to reduce costs. Solution Moving to Relationship Rewards allowed the bank to structure accounts with the same features and functions

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