This Claroty case study illustrates how a U.S.-based water utility, serving over two million residents, significantly strengthened its operational technology (OT) security posture. The utility faced critical challenges including modernizing its IT infrastructure, enhancing security across an expansive OT environment with numerous dispersed facilities, and ensuring compliance with the America's Water Infrastructure Act (AWIA) by the EPA's 2020 deadline. Additionally, they needed to guarantee only authorized parties accessed critical systems and to mitigate risks from off-site workers. By deploying the Claroty Platform, the water supplier achieved full-spectrum OT, IoT, and IIoT visibility alongside continuous threat detection. This implementation enabled the utility to successfully meet the

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