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When Legacy Systems Meet Future Ambitions: A 20-Year Partnership Transforms Global Operations

When Legacy Systems Meet Future Ambitions: A 20-Year Partnership Transforms Global Operations

When Legacy Systems Meet Future Ambitions: A 20-Year Partnership Transforms Global Operations

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7 Pages

Hexaware helped a global aviation, healthcare and energy conglomerate modernize HR and IT operations built on decades-old systems. The transformation upgraded PeopleSoft HCM from 9.1 to 9.2, migrated high-volume infrastructure to Microsoft Azure, and introduced 26 automation tools spanning payroll, testing, data masking and other HR processes. A unified OneHR portal and real-time monitoring improved visibility and employee experiences across 45 countries and more than 160,000 employees. The initiative accelerated SLA delivery by 20%, reduced HRIT maintenance costs by 30% over three years and generated $7 million in automation value, while establishing a scalable foundation for future SaaS adoption.

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