This case study explains how Zoom used Docebo to build a scalable, engaging learning center that supports global customer enablement. With more than 600,000 registered learners across 200+ countries, Zoom needed a platform that encouraged ongoing participation and skill development. Docebo enabled Zoom to create an inviting, on-brand learning experience with certifications, badges, and localized content that kept users invested. The results included over 89,000 full course completions and strong confidence outcomes, with nearly 70 percent of learners feeling very or extremely confident applying new skills. The learning platform helped Zoom deepen engagement, improve product adoption, and deliver measurable value at scale.

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