Friction in onboarding can cost B2C companies customer loyalty and revenue. DocuSign helps eliminate delays by digitizing and automating agreement workflows—from applications to event registrations—making onboarding seamless, fast, and secure. Dynamic forms reduce abandonment by tailoring content to each customer, while integrated systems speed up time-to-value. With 86% citing process bottlenecks as a pain point and 90% abandoning sign-ups over 20 minutes, DocuSign’s Intelligent Agreement Management (IAM) improves efficiency, accuracy, and satisfaction. The result: shorter processing times, stronger retention, and scalable growth.

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