This eBook discusses the importance of frontline worker retention strategies in light of high turnover rates in industries like supply chain. It emphasizes the proactive nature of retention compared to reactive hiring practices. The document outlines steps for creating a comprehensive retention strategy, including assessing current turnover rates, determining the cost of turnover, customizing a retention plan, setting measurable goals, assigning roles and presenting to leadership, and finally, going live with the strategy while remaining flexible and iterative. It also highlights the importance of engaging frontline workers throughout their employment journey and leveraging modern engagement technology like WorkStep to facilitate retention efforts.

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