Organizations around the world are embracing digital transformation, and –with that –the adoption of automation technologies has accelerated over the last few years. While the benefits of adopting Robotic Process Automation (RPA) have captured many organizations’ attention, there is a distinct shift among forward-looking organizations toward Intelligent Automation (IA) to expand the scope and scale of their automation initiatives. The initial goals for most organizations adopting automation were cost reduction and improved process efficiency. However, as organizations are increasingly noticing the uses and benefits of automation, there is a heightened focus on generating more business value from these investments.

Join for free to read