This Center for Digital Government issue brief, in partnership with Workday, outlines how cloud-native HCM and finance platforms help special districts modernize operations. Addressing challenges like remote work, aging systems, and workforce shortages, it promotes mobile self-service, unified data, and automation. Featuring Memphis-Shelby County Airport Authority’s success, it emphasizes inclusive planning and best practices to build resilient, future-ready infrastructures for critical public services.

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