The finance industry has long maintained stable pricing, with financial intermediation costs remaining around 2% for more than a century. Despite rapid advances in technologies such as blockchain, contactless payments, distributed ledgers, smart contracts, cryptocurrencies, and AI, fintech’s core mission continues to be reducing costs and improving efficiency. FinTech IT leaders now use modern tools and automation to streamline operations, enhance service delivery, and push the industry toward greater innovation while working to overcome longstanding structural limitations.

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