Why eCommerce Parcels Get Returned Faulty or Damaged Not as Described(higher in Asia Pacific)Poor Quality Ordered More Than One of An Item Issues With Delivery No Longer Wanted the Item. Janio offers return shipments across Southeast Asia’s major markets from Singapore, and Indonesia to Vietnam and Thailand.2020 saw one of the largest pushes for eCommerce adoption in recent years. Google’s e-Conomy SEA 2020 report highlighted that in Southeast Asia alone, 36 per cent of all consumers in Southeast Asia are new to eCommerce, with 94 per cent of these new users here to stay. But while this could mark a great opportunity for most businesses who are already online and push other merchants online, it will also push up demand for an increasingly important service, return shipments.

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