As the workforce blends human decision-making with AI-driven actions, the attack surface has expanded beyond systems and networks into everyday choices—what employees click, share, configure, or delegate to autonomous agents. This shift increases exposure to risks such as social engineering, credential misuse, misconfigurations, and unintended actions, which account for the majority of breaches according to recent Verizon data. The Human Risk Management Maturity Model highlights the need for organizations to evolve from basic awareness training to comprehensive, behavior-focused strategies that manage both human and agentic risk in a rapidly changing threat landscape.

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