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Organizations Using New Relic Are Optimizing Their Applications and Customer Experience

Organizations Using New Relic Are Optimizing Their Applications and Customer Experience

Organizations Using New Relic Are Optimizing Their Applications and Customer Experience

IDC
Pages 1 Pages

According to IDC’s April 2022 snapshot, organizations using New Relic report a 357% three-year ROI and recover their investment in just 5.2 months. Benefits include 83% faster issue identification, 27% faster mean time to resolution, 22% fewer help desk calls, and a 33% reduction in page load time. DevOps teams saw time savings across testing (19%), integration (15%), and deployment (5%). IT engineers and DevOps teams became 16% and 13% more efficient, respectively. New Relic also helped reduce unplanned downtime by 88% and increased annual revenue by \$4.43 million through better performance and customer experience.

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