Global Consumer Insurance Insights brings together Duck Creek Technologies and Microsoft to examine how insurers can meet evolving market demands through modern technology. The discussion explores the platform capabilities and strategic considerations needed to stay competitive, exceed customer expectations, and improve operational efficiency. It highlights what digital transformation looks like in the age of artificial intelligence, how AI is humanizing insurance experiences, and the practical steps insurers should plan for in 2024. Moderated by Duck Creek leaders and featuring Microsoft expertise, the session focuses on simplifying insurance operations while enabling smarter, more customer‑centric innovation.

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