Telecommunications and media companies face tight margins, high operating costs, changing audience behavior, and rising expectations for always-on services. This e-book shows how AI can improve service assurance, fraud prevention, content discovery, and search generative experiences. MongoDB Atlas stores diverse log, customer, and media data in a flexible document model, while Vector Search and stream processing support anomaly detection, predictive maintenance, personalization, semantic discovery, and real-time decisions. AT&T’s fraud platform illustrates the scale: more than 50 AI models, 1,200 features, 30 TB of data, and up to 20 million events daily, with processing under 200 milliseconds and fraud reduced by more than 80%. Other opportunities include dynamic pricing and AI-assisted p

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