This ebook addresses the growing challenge of rising software costs paired with declining utilization and ROI. It explains why organizations often overspend on tools that employees struggle to use effectively. The ebook introduces a data-driven approach to understanding actual software usage, identifying redundant licenses, and improving adoption of existing platforms. By combining behavioral analytics with in-app guidance, teams can reduce waste, increase productivity, and extract more value from current investments. The guide positions software experience management as a key lever for cost optimization and smarter IT decision-making.

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