Infor outlines how the hospitality sector is embracing digital transformation to deliver personalized, mobile, and cloud-enabled experiences. The paper explores trends like AI-driven personalization, mobile PMS, and integrated CRM systems to improve guest engagement and operational efficiency. It emphasizes cloud adoption, data integration, and automation as keys to future-ready hospitality. The Infor HMS platform provides a unified system connecting guest services, analytics, and revenue management for scalable, data-informed operations.

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