This guide explains how the 2024 MITRE Engenuity ATT&CK Evaluations for Managed Services assess MDR providers using a realistic, “closed book” simulation of two adversaries, menuPass and ALPHV BlackCat, to test detection and customer communication rather than tools alone. It outlines four core metrics: mean time to detect, alert volume (noise), detection and actionability (context-rich reporting), and after-action report enrichment. It also highlights key limitations, including an on-prem-only test environment and read-only tools with no remediation allowed, so buyers should do added due diligence. The paper concludes that Bitdefender performed strongly by combining 100% visibility with 93% actionable reporting, only 82 notifications, and detection within 24 minutes.

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