Guide
AI & Automation for PBMs: Cutting Costs, Protecting Revenue, and Differentiating Service
Ushur empowers Pharmacy Benefit Managers (PBMs) to modernize their operations by replacing manual prior authorizations and fragmented benefit verification with intelligent, AI-powered automation. By streamlining these critical workflows, the platform eliminates delays in therapy, reduces call center volume, and effectively improves medication adherence. Ushur’s no-code technology enables personalized, proactive digital outreach that simplifies refill support and status checks, significantly reducing administrative friction for providers and members. This transformative approach not only cuts avoidable costs and protects revenue but also elevates service differentiation, ensuring that PBMs can deliver reliable, efficient, and patient-centric medication management in a complex healthcare eco
