This guide explains how to design the right operational model for managing a dedicated device fleet, emphasizing the importance of aligning device performance with customer experience. It highlights the need for a smooth, end-to-end approach to ensure devices are properly deployed, maintained, and functioning as intended. Focused on organizations that have already selected their hardware, the guide outlines key considerations for building, executing, and optimizing operations. By creating a well-structured model, businesses can improve reliability, streamline management, and ensure their devices consistently deliver value while supporting efficient and scalable operations.

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