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Mastering Professional Services KPIs: Five Essential Metrics for Consistent Project Success

Mastering Professional Services KPIs: Five Essential Metrics for Consistent Project Success

Kantata
Pages 26 Pages

This guide outlines five critical KPIs for professional services success: project margin, utilization rates, billable performance, monthly availability, and supply vs. demand. It explains how tracking these metrics in real time improves profitability, resource planning, and decision-making. By using business intelligence tools, firms can eliminate data silos, avoid margin leakage, and make proactive adjustments. Kantata’s platform offers tailored dashboards and forecasts to optimize project outcomes, utilization, and long-term business performance.

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