CMS defines quality care as effective, safe, efficient, patient-centered, equitable, and timely, yet achieving these goals remains challenging amid rapid changes in healthcare. Broader systemic issues and increasing complexity have made primary care less accessible and harder for clinicians to manage. Without the right tools, providers struggle to gain meaningful insights into patient health and improve outcomes. However, primary care is well positioned for payment innovation and transformation, offering opportunities to enhance care delivery. As U.S. healthcare spending exceeds $3.5 trillion, improving systems and empowering clinicians will be critical to achieving better, more sustainable care.

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