Assembled helped deliver cohesive omnichannel customer support by unifying endless contact options like phone, in-person visits, email, instant messages, social media, forums, and message boards. It ensured a consistent, seamless experience across all channels, meeting the 86% customer expectation for connectivity. This streamlined operations, reduced fragmentation, and boosted satisfaction in modern support landscapes. Assembled's intelligent routing optimized agent efficiency across platforms. Ultimately, it empowered teams to handle diverse interactions without losing context or quality.

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