Ocean exception management combined with real-time visibility helps shippers predict and mitigate disruptions across the entire shipment journey. By prioritizing delayed containers, companies lower transportation costs and cut demurrage and detention fees. Customers benefit from proactive updates and accurate ETAs, improving satisfaction and planning. Visibility also ensures product availability for seasonal events and reduces spoilage risk for perishables by protecting inventory. As Kimberly-Clark noted, FourKites enabled live visibility to interruptions and proactive alerts, helping save shipments and maintain customer trust.

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