Many tax departments struggle with low to moderate technological maturity, which limits their ability to deliver effective analysis, risk management, and strategic planning. To address this, organizations should develop a clear technology roadmap that includes automated data management, robotic and analytic process automation, and artificial intelligence to enhance efficiency and insights. At the same time, the growing importance of environmental, social, and governance factors is reshaping tax practices, as governments increase disclosure requirements. Companies are encouraged to integrate ESG considerations into tax strategies to align with sustainability goals and meet evolving regulatory expectations.

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