Rimini Street AMS for SAP helped by delivering a streamlined operational approach that reduced manual processing and open incidents, significantly improving cash flow and overall efficiency. Through proactive maintenance and expert support, the service decreased human resources open incidents, accelerated incident resolution, and optimized existing IT investments. By automating key workflows and enhancing preventative maintenance, Rimini Street enabled the Energy and Utility client to achieve faster issue remediation, lower backlog, and improved system reliability, all while preserving core SAP functionality and reducing total cost of ownership.

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