A leading medical device company replaced aging, fragmented compliance systems with IQVIA’s HCP/O Engagement and Transparency Reporting (ITR) platform, a SaaS solution embedding legacy controls and automating workflows. The change delivered immediate benefits: streamlined validation, faster reporting, improved user adoption, and reduced costs. Compliance visibility expanded with real-time spend analytics, while responsiveness improved via daily regulatory monitoring. Labor-intensive requests once taking 10 days now take under an hour. Agile rollout and stakeholder engagement ensured adoption, preparing the company for Sunshine Act updates and future regional expansion.

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