This infographic from Dynatrace’s State of AI 2024 report highlights how software and digital organizations are adopting AI to accelerate SaaS innovation. AI is expected to benefit IT (82%), dev (73%), security (69%), and DevOps (62%) teams. Key use cases include speeding deployment (94%), faster incident response (89%), and predictive service impact (87%). Top investment areas are AI-generated code (70%) and dashboard/query customization. For successful AI adoption, leaders emphasize prompt optimization (91%), observability data quality (88%), and explainability (85%). Reducing cloud complexity is a priority for 78% of organizations.

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