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Enterprise Software Enables Faster and More Effective Delivery of Government Services
U.S. state and local governments are modernizing finance and planning systems using cloud services, AI, and automation to improve data quality, user experience, and decision-making. Key benefits include increased efficiency, compliance, and reduced IT maintenance. Challenges include siloed data, manual workflows, and limited visibility into resources. IDC recommends investing now in integrated, purpose-built cloud solutions to enhance data sharing and streamline operations. About 38% of governments are ready to invest in these changes within 18 months. Workday supports these efforts with enterprise cloud applications tailored for the public sector.
