Infographic
Leveraging Technology and Workflow Automation to Transform Professional Services
This infographic highlights how professional services organizations (PSOs) are leveraging AI, ML, and cloud technology to enhance project management, profitability, and customer experience. Despite challenges like outdated systems and manual processes, priorities include improving project efficiency, attracting talent, and enhancing quoting accuracy. Key barriers include data inaccuracy (52%), inefficient manual finance tasks (47%), and cumbersome resource tracking (39%). While 73% of organizations express concern about industry adaptability, many are investing in integrated, data-driven systems to improve agility, innovation, and operational intelligence across finance, HR, and services.