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MAKING THE SWITCH FROM UPTIVITY TO ENCORE

MAKING THE SWITCH FROM UPTIVITY TO ENCORE

MAKING THE SWITCH FROM UPTIVITY TO ENCORE

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Switching platforms at the last minute does not have to be disruptive, and moving to Encore by DVSAnalytics is designed to be seamless, fast, and affordable. Encore provides a comprehensive Workforce Optimization solution with flexible deployment options, including on‑premise, subscription, and cloud models. The platform includes quality management with automated coaching, easy‑to‑build evaluation forms, and system‑wide licensing. Implementation can be completed in as little as two to four weeks, with product upgrades included. Organizations also benefit from reliable 24/7/365 support at no additional cost, making Encore a practical and cost‑effective choice for modern contact centers.

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