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Outage Avoided that APM Tool Missed “This Wasn’t Even on our Radar”
Visual One Intelligence, formerly known as Visual Storage Intelligence, successfully prevented a costly service outage for a major food retailer by identifying critical anomalies that traditional monitoring and APM tools failed to detect. While the retailer’s existing infrastructure overlooked a 300% surge in device latency during a routine, high-pressure week, the software’s advanced anomaly detection acted immediately. By spotting this "invisible" warning sign, Visual One Intelligence alerted the team before the issue could escalate into a full-blown system failure. This proactive intervention proved essential, as the threat was completely off the retailer's radar, demonstrating how the platform ensures operational stability and avoids expensive downtime.
