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What Travel and Hospitality Companies Need to Know About the Consumer Call Experience
TransUnion's TruContact™ Trusted Call suite, powered by Neustar®, equips organizations to orchestrate outbound communications strategies that boost operational efficiency, enhance consumer experiences, and drive revenue growth. Survey data underscores its potential: 42% of respondents rated branded calling as "very likely" to improve answer rates, 23% as "extremely likely," 29% "somewhat likely," 6% "slightly likely," and 0% "not likely." Amid STIR/SHAKEN concerns—22% extremely concerned, others somewhat so—TruContact's Branded Call Display delivers authenticated, trusted calls that combat spam fears, elevate connect rates, build caller trust, and transform communications into reliable revenue channels.
