Compliance officers entering 2022 must prioritize operational resilience as ongoing disruptions, including new COVID-19 variants, continue to impact business environments. Rather than treating resilience as a one-time goal, firms now conduct continuous reviews of their systems, particularly hybrid work arrangements, to ensure effectiveness. Regulators are also placing greater emphasis on resilience, defined as the ability to prevent, adapt to, respond to, recover from, and learn from operational disruptions. This requires organizations to strengthen processes, improve risk management, and maintain flexibility to handle evolving challenges, ensuring stability, compliance, and sustained performance in uncertain conditions.

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