This analyst brief details how the City of Memphis modernized time and attendance using UKG within its Oracle HCM Cloud environment. The initiative replaced paper-based systems, improving efficiency for over 7,800 employees. UKG’s flexibility supported cultural transformation, consistency in policy application, and greater transparency. The deployment demonstrated how a full-suite HCM provider can function as a best-of-breed workforce management solution, driving modernization and harmonization across a complex public-sector organization.

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